Terms of Use

Last updated: August 11, 2026

These Terms of Use ("Terms") govern your use of LeadLoom ("we," "us," or "our"). LeadLoom is a marketing-data marketplace that sells county-level prospect lists to business buyers, and it also operates consumer pages where residents can request free help from a licensed agent. By accessing the site, placing an order, or submitting a form you agree to these Terms. If you do not agree, please do not use the service.

1. What we do

LeadLoom compiles county-level marketing lists of people at or near Medicare-eligibility age, along with related senior-market audiences, and provides them to licensed insurance agents, agencies, and other authorized business buyers. We also run consumer pages that connect residents who ask for it with one or more licensed agents who may contact them. We are a data marketplace and an advertising/lead-connection service. We are not an insurance company or agency, we do not sell insurance, and we do not give insurance, legal, tax, or financial advice.

2. Lawful use only (business buyers)

By purchasing a list you represent that you are an authorized business, that you hold any license required for your outreach, and that you will use the data for lawful marketing in compliance with all applicable laws, including the Telephone Consumer Protection Act (TCPA), state telemarketing and do-not-call laws, CAN-SPAM, and, where applicable, CMS marketing rules for Medicare products. You are solely responsible for your own outreach, including scrubbing against the National and any applicable state Do Not Call registries before calling, honoring opt-out requests, and maintaining your own consent records.

You may not use our data for credit, insurance-eligibility or underwriting, lending, housing, tenant screening, or employment decisions, or for any purpose governed by the Fair Credit Reporting Act (FCRA). We are not a consumer reporting agency and our data is not a consumer report.

3. Your license to the data

A purchase grants you a non-exclusive, non-transferable license to use the delivered records for your own marketing. Lists obtained from us must not be resold, relicensed, sublicensed, shared, or redistributed to any third party, and must not be used to build or enrich a product you offer to others, without our express written consent. You may share records with your own employees or contracted downline agents who are bound by these restrictions.

4. Sold once

Each record we deliver is fingerprinted and retired from our inventory at delivery, so we do not sell that same record to another buyer. Because a record is keyed on its contact point, two people who share one phone line count as a single deliverable record; that is why a large multi-cohort order can fill slightly short of the quantity requested, and any shortfall is refunded as described in Section 6. Exclusivity applies to our own inventory and does not restrict what any other vendor or public source may independently hold.

5. Data accuracy

Records are compiled from public and licensed sources and are provided as-is. Contact details, addresses, and ages reflect the source data at the time the list was built and may have changed since. Any income, home-value, or similar indicator is a neighborhood-level estimate, not a verified household figure. Counts shown while browsing are good-faith estimates from the same underlying data and are locked at checkout. We do not guarantee accuracy, completeness, deliverability, connection rates, appointment rates, or fitness for any particular purpose, and we do not guarantee any business result.

6. Delivery, refunds, and evaluating first

Orders are delivered digitally as a CSV download immediately after payment. Because delivery is immediate and the data cannot be returned, delivered records are final and non-refundable. Two exceptions are automatic and require nothing from you:

So you can judge the data before committing, we offer a free sample of real rows on county pages and a low-cost starter pack. We encourage you to use them first.

6a. Monthly standing orders (subscriptions)

A standing order is a monthly subscription. It renews automatically at the price shown when you started it, and it keeps renewing until you cancel.

7. Not affiliated with the government

LeadLoom is not a government agency and is not affiliated with, endorsed by, or connected to Medicare, the Centers for Medicare & Medicaid Services (CMS), Social Security, or any federal or state government program or agency.

8. If you request contact (residents)

When you check the consent box and submit a form, you agree that a licensed insurance agent may contact you at the phone number and email you provide, including by phone call, autodialed or prerecorded calls, and text messages, about Medicare and insurance options. Consent is not a condition of any purchase. Message and data rates may apply. You confirm that the contact information you provide is yours and that you are authorized to receive communications at it. Submitting a form does not guarantee that you will be contacted or that any coverage will be available to you; any plan decisions are between you and a licensed agent or insurer.

9. Opting out

You can withdraw consent and stop communications at any time:

See our Privacy Policy for more on how we handle data.

10. Acceptable use of the site

You agree not to scrape, crawl, bulk-download, or use automated means to extract inventory counts or content from this site, not to attempt to access any non-public area, and not to submit false, automated, or fraudulent form entries. We may suspend or refuse service, and cancel and refund an order, if we reasonably believe these Terms have been breached.

11. Disclaimer of warranties

The service and all data are provided “as is” and “as available” without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

12. Limitation of liability

To the fullest extent permitted by law, LeadLoom will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits or lost business, arising out of your use of the service, the data, or any contact you receive from an agent. Our total liability for any claim relating to an order is limited to the amount you paid for that order.

13. Your responsibility for your own outreach

You agree to indemnify and hold LeadLoom harmless from any claim, penalty, or expense arising from your use of the data or your outreach, including any claim under the TCPA, do-not-call rules, CAN-SPAM, or the FCRA. We control what we deliver; you control how you contact people.

14. Governing law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules, and any dispute will be brought in the state or federal courts located in Ohio.

15. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and the “Last updated” date will reflect the most recent revision.

16. Contact

Questions about these Terms, or about an order? Email [email protected] and a real person will answer. You can also reach us by mail:

LeadLoom
PO Box 204
Windham, OH 44288